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Terms & Conditions

These Terms & Conditions apply to all quotes, orders, deliveries and services provided by Kitchen and Floor Decor ("we", "us") to property managers, housing authorities, owners, contractors and other multi-family customers ("you"). By requesting a quote or placing an order, you agree to these terms.

Quotes and Orders

Quotes are based on the scope, quantities and specifications provided at the time of the request. Prices, availability and lead times may change until an order is confirmed in writing. Please review product specifications, dimensions, finishes and unit counts carefully before confirming an order.

Payment

Full payment or an agreed-upon deposit is required to confirm an order and begin processing. Accepted payment methods are listed on our Payment Methods page.

Delivery

Delivery areas, rates and conditions are described in our Shipping Policy. All deliveries are curbside. You are responsible for providing safe access to the property and for moving materials into buildings and units.

Returns and Damaged Items

All sales are final. Damaged or defective items must be reported within 48 hours of delivery, as described in our Return & Refund Policy.

Warranty

Product warranties are provided by the manufacturers. See our Warranty Policy for details.

Services and Installation

The scope, schedule and price of installation, turnover, painting, plaster, debris removal and other services are defined in the quote or agreement for each project. Any changes to the scope must be agreed in writing and may affect price and schedule.

Governing Law

These terms are governed by the laws of the Commonwealth of Massachusetts.

Changes to These Terms

We may update these terms from time to time. The version published on this page applies to orders placed after the date of the update.

Questions? Contact us at hello@kitchenandfloordecor.com or call (617) 659-1449.

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