Return & Refund Policy

Return & Refund Policy

Please read this policy carefully before placing an order for your property or project.

All Sales Are Final

Kitchen and Floor Decor has an all-sales-final policy. We do not accept returns or exchanges on any products once a purchase has been completed.

We strongly encourage all property managers and project teams to:

• Review product specifications, dimensions, materials and unit counts thoroughly before ordering
• Request samples where available to verify color, texture and finish
• Ask our team any questions before finalizing your order

Damaged or Defective Items

If your order arrives damaged or with a manufacturing defect, please contact us within 48 hours of delivery. Document any visible damage with photos before signing the delivery confirmation. We will work with you and the manufacturer to assess the issue and determine appropriate next steps.